Ordering & Shipping

The order is shipped out 24-48 hours upon receipt of payment. Custom orders can take up to 5 business days. Orders are shipped via Canada Post and take 3-10 business days to arrive.

If faster delivery service is required, Canada Post Xpresspost, and Canada Post Priority are also available. Actual shipping charges will be applied. Please contact us.

For shipping to USA & out of the country, please contact us for a quote of shipping charge. Any taxes, duties, or other fees that may be imposed by your government are the responsibilities of the buyer.


Returns & Exchanges

No exchange. No refunds will be issued once production has started or the item has shipped.


Contact Us

416 569 2302 / 289 588 3318

If you have any questions, comments or suggestions regarding to our products and services, please feel free to contact us by using the form provided below or via email at sales@artstudioeleven.com.

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